Midwest Windows Direct Reviews

Great Service all around from the initial consultation meeting everyone I came in contact with was nice and showed excellent customer service. Every phone call just every interaction was professional. I would recommend everyone to use Midwest Windows and my storm door is beautiful. I want to say Thank you to the entire staff you all are awesome

Replaced 7 windows on my sunporch and replaced my storm door/front door. Windows done in 1 day and the doors a week later. Guys were very professional and cleaned up afterwards. This is my 2nd time doing business with them. Will be back got about 6 more windows to do.

great fast and friendly service….would recommand midwest window for anyone interested for replaceing worn tired out windows

I really appreciate the hands-on customer service from Corey and the MWD team. I purchased new front and rear doors mainly because the old doors had not been installed properly. There were gaps and first floor was never warm in winter. Corey came and walked me through the process which allowed me to make an informed decision. He also worked with me to find the best doors within in my budget.

My doors were ready for install within 8 weeks. As it would happen, there was a mix up and I somehow ended up with a door I did not select. I called Corey and by the following Monday the correct door was reordered.

These things will happen. I got the right door installed 4 weeks later and the team of technicians made sure everything was right. I am just glad I was taken care of and all my concerns resolved. And no more gaps of winter light! All’s well that ends well!

Steve my salesman was very professional and I didn’t feel pressured at anytime during our appointment and helped me make a great decision on my door color and privacy glass. The installation team was timely the day and worked diligently with the window and door installation. I had 25 windows and a new entry door installed and love love love the way it looks. I have the best looking property on the block!

I had the windows replaced in my house and it is so much warmer in my house. I like Midwest windows much more than the windows I got from Champion.

I like the fact that they don’t pressure you to buy or sign a contract on the day of estimate/presentation. That alone convinced me that they trust their product. So far no problems with the windows.

Had a really positive experience with the whole Midwest Windows team — the pricing was fair (the best of 4 companies I considered) and the communication excellent from Steve and LaToya. Stanley was very professional answering my questions during the estimate process and did really clean and quick work on installation day. The windows were also ready a week+ earlier than expected. I’d recommend!

great fast and friendly service….would recommand midwest window for anyone interested for replaceing worn tired out windows

I dont know what happened to the first review but here I go again. I can’t or won’t write a good or bad review right now due to the windows are at the manufacturing stage as of this writing.They are not delivered nor installed and when that process is complete I will be more than happy to write a full review. At this time I can only say that the salesman Corey McCain did an excellent job in his presentation and representation of the company. To give an overall complete review right now would be like “counting my chickens before they hatch”. When the job is finishing will complete the review.

The post is late 4 months but in June 2022 my windows were installed by Midwest Windows. I did a whole house instead of doing it in phases. The crew was very respectful professional and on time. They allowed me to watch and I was supriese how fast and correctly they worked and the temperature that day was close to a hundred degrees but it didn’t-t stop or slow them down. Once completed we had some minor bumps alone the way but when in touch with Latoya in the office those bumps were corrected quickly. Even my sale rep got involve to help with the resolution . Midwest has a very good team in place and I believe that is why they are able to deliver in customer satisfaction. My windows are beautiful/ I’m happy!! I can honestly there are not many business that leave you in a place of total satisfaction.

This review is long overdue but I felt compelled to share my experience with this company. I needed to replace 7 windows on my multi-unit property and thought I’d give the locals a shot. Stanley came out and took the initial measurements and he was always very personable, professional and polite…give this man a raise! He was always responsive when handling any concerns. Once the windows were made…which took some time, install was fast and seamless. The work was done well and we could immediately appreciate the improvements in temperature within the units. I would highly recommend and use them again. Thanks!

The team at Midwest Windows Direct are helpful and courteous at all times.

They provide a timely update on the progress of the window making and fitting and the quality of the finish of the product is first class.

All fitters were polite, tidy and on time.

We needed some repair work done on the weather stripping of our windows. The professionals from that did the work were incredibly professional and exceptional in their work. They were courteous and knowledgeable and very respectful of the property and our home.

We are extremely pleased with their craftsmanship.

We have just had a new front door and skylight installed and we are very happy with it. All the staff have been very friendly, helpful and always responded quickly to calls and emails.

The fitter did an amazing job, going above and beyond to make sure everything was made good and left thd site clean and tidy.

Thank you Midwest Windows Direct for a job well done!

Just had Front bedroom bay windows fitted and front room bay Windows Plus front soffit fascia guttering all nicely fitted to good workmen very pleased . Fixing was a very easy process with team from Midwest Windows Direct. We also had a set of French doors fitted in half a day no mess no fuss. Highly recommended.

We needed some repair work done on the weather stripping of our windows. The professionals from that did the work were incredibly professional and exceptional in their work. They were courteous and knowledgeable and very respectful of the property and our home.

We are extremely pleased with their craftsmanship.

Midwest Windows Direct’s staff was both knowledgeable and very patient as we selected which windows would work best for our home renovation. They worked closely with our architect and contractor to provide a good finished product. I would use them again if I renovated another home.

The team at Midwest Windows Direct are helpful and courteous at all times.

They provide a timely update on the progress of the window making and fitting and the quality of the finish of the product is first class.

All fitters were polite, tidy and on time.

We are delighted with our new windows,

Midwest Windows Direct gave us quote, less than the quote given to us from another company.

We also had our gutters repaired, all worked hard were friendly and cleared up before they left everyday.

We recommend Midwest Windows Direct to everyone, you won’t find better.

I had a composite front door installed by Midwest Windows Direct, what a fabulous job they made of it too. Very impressed , fitted to perfection, quickly and efficiently . Quality of materials is superb at a very competitive price, an absolute pleasure in doing business with Midwest Windows Direct. I also know of other people who are highly impressed with Midwest Windows Direct.

Thanks to all involved , keep up the good work.

We were lucky enough to have a fella called Midwest Windows Direct to fit our windows and patio door. They were fantastic at their job I can’t find fault anywhere. They worked hard both days. They cleaned up as they went along When I checked in to see if they wanted a coffee they talked me through everything they had done and what else needed doing.. the product looks great quality. I will definitely recommend them to family and friends. 👍👍👍

Excellent service from everyone at Midwest Windows Direct, The office staff were very helpful too when I needed to change the fitting date twice. The windows and doors are excellent quality and I’ve had loads of compliments about them. I would not hesitate to recommend this company again.

Had new windows & a front door fitted by Midwest Windows Direct they did a superb job over the three days it took to complete. They cleaned up after him each day & disposed of the old windows.

Really impressed with the product & would highly recommend.

We are extremely pleased with our new windows. We love the green colour! the fitter was fabulous. Thank you Midwest Windows Direct.

My entire experience with the Midwest Windows Direct team was fantastic. From the team in the office to our installation engineer, I was never in any doubt. I will only be recommending Midwest Windows Direct from now on. Thank you, on a job well done.

I am very happy with the entry door and storm door that I bought and the installation was well done. I am considering replacing windows and I would use Midwest Windows for those as well.

Knowledgeable sales team, experienced installers. Great products and service.

Did a wonderful job with the windows. Great view. Will do business in the future

Great quality and affordable pricing.

Good windows, good quality , great installation crews.

Midwest Windows installed new windows throughout my entire home! They did a great job ! My new windows are beautiful!

The process was exceptional from start to finish! Corey came out, listened to my needs, and gave a great price. The windows came in in the time expected and instillation went exceptionally well. There was a small hiccup that they easily overcame. The lady in billing was also nice and responsive . Overall, I have a great experience and I plan on using Midwest again!

Fast, reliable and professional.

This place has great staff ,service and prices cheaper then everyone I looked up in the phone book

We had a really positive experience with Midwest Windows. We met with the CEO, Steve, who surprisingly doubled as our sales lead. We needed all 14 windows + a transom and sliding patio door replaced in our condo. He was thoughtful, thorough, and dynamic. He told us everything we needed to know about the purchasing and installation process. We only waited 5 weeks from purchase to installation (pretty miraculous given the pandemic). His installation team (of 3) got the job done in one day (12 hrs). They cleaned up well and walked us through details of how to care for the windows. And now we’re enjoying a MUCH cozier home now that we can actually control the temperature. We highly recommend Midwest Windows!

Fast, reliable and professional.

Windows look great

This company did a great job with replacing my windows in my rental unit. I was a little nervous at first because I had multiple companies come out for an estimate. Some companies didn’t really want to replace my windows because of the age (1885) of my building or the price for replacing windows were extremely high due to the size of the windows. Steve came out to do measurements of the window. He got back with us in a timely manner for a quote. Installation went well. LaToya was able to address any questions or concerns that I had prior to installation (since it was the beginning of Covid-19). I had my windows now for 2 years and no issues. I will definitely use this company again.

I would recommend Midwest Windows Direct and use them again for any of my window needs. They were professional, on time and priced well.

This is the second time Midwest has replaced windows at my home. They replaced 4 windows in 2017 and they replaced 4 windows in December of 2021. The process went smoothly each time. The installers were courteous and professional and left no mess or debri after the installation. The windows look great and work fabulously. Latoya at the office was pleasant to talk to and work with. There prices are better than the window companies who advertise on the sports talk stations in Chicago. Midwest is definitely my go to company for windows from now on.

We used this company from a referral and was not disappointed. Steve was very informative and the staff was always professional throughout the process. The installers performed their set up and installation remarkably well and cleaned up after completion. We’re very happy with our windows and doors and will definitely recommend this company for their quality and service.

We used this company from a referral and was not disappointed. Steve was very informative and the staff was always professional throughout the process. The installers performed their set up and installation remarkably well and cleaned up after completion. We’re very happy with our windows and doors and will definitely recommend this company for their quality and service.

I highly recommend Midwest. The consultation and follow up has been nothing short of professional. Steve Cotton’s customer service is exceptional, keeping you informed every step of the way and diligent in resolving any issues that may arise. We get so many compliments on our windows and we greatly appreciate the aesthetic appeal of our home now. Thank you Steve and Midwest!

Very happy with the 5 windows and front entrance door and storm door that was installed. I would hire them again.

I cannot begin to explain how great my experience was with Steve Cotton and Midwest Windows. My property has in excess of 100 windows so the process for selecting the design was daunting to say the least because a mistake would be an expensive oops. Steve was exceptionally patient and extremely helpful to me in coming up with the final design, counseling me on color options and window styles. We have gone through various seasons and on top of the windows looking FABULOUS (people stop and stare all the time), they have done wonders to reduce my utilities bills by helping to control the temperature. I definitely recommend Steve Cotton and Midwest Windows because I got more than a bang for my buck!!!

I love my new windows!! Thank you Steve for being so professional and reasonable. Got 14 windows installed in 1 day. My house feels so much better in the inside. Already saving on my utility bill. I will definitely be going back to get my siding done soon. Thanks Midwest Windows!

THE best window company in the city of Chicago – had a near impossible job that many other window contractors would not touch and these guys came up with a solution and executed it to perfection.

The service provided by Midwest Windows Direct was excellent. The salesman Steve did a wonderful job. I really appreciated that he did not try to over sale me on my order. The windows were installed in a timely manner. I recommended the company to a family member and they were satisficed as well.

I am very pleased with the service, professionalism displayed throughout the entire purchase and installation process of my beautiful transom window, entry door, and side panel. The price point was affordable and a fraction of the price offered by the other guys. The quality of the product and craftsmanship are high end and the same manufacturer as the other guys with the commercial who charge a fortune. I have forwarded their information on to family and friends who are also satisfied with their superior service, products, and craftsmanship. Thank you Midwest Windows.

Staff and installers were very helpful and professional

Steve once again did a great job on our home. A few years ago we had our windows replaced through them. Now the Vinyl Siding Replaced. When I tell you it looks amazing it’s almost a understatement. Thanks again Midwest and Steve and his amazing staff for being professional, always on time and very reasonable.

I had my windows replaced a few years ago, very fast and Great work. Just recently had my vinyl siding done over and it is Beautiful and Excellent work was done! I recommend Midwest Windows Thanks Steve !

Excellent customer service.

I was shopping around to replace the windows in our home in the city. I got 5 estimates and the price and the process was horrible. After 2 companies charging a arm and a leg and 2 companies just not showing up and providing the estimate we went with Midwest Windows. The experience was awesome, they showed up on time provided a written estimate and gave me an affordable price. When it came to installation it took quite some time to get the finish product(not so happy about the wait time). But you know it was well worth the wait, the guys showed up on time and didn’t a really good job. My husband came home and pointed out a couple issues in the caulking. I called and they came out about 2 weeks later and fixed the caulking so we was happy in the end. We will use Midwest Windows soon to do our doors once we pay off the windows we finances.

We just had our Vinyl Siding replaced and it looks amazing! Looks like the best home in the neighborhood lol. We actually went through Midwest for our Windows a few years ago. Steve and his crew are professional, on time, skilled and very reasonable. Why choose anyone else? Thank you Steve for everything.

Truly an amazing experience from beginning to end! It gives me great peace when I need a big job such as this and not have to worry or have an issue. Everyone was friendly and super knowledgeable. My property looks so much better with the quality of the product and work.

I reached out to this company after reaching out to so many and was please with the customer service and the price. They got the job done fast and efficient, very responsive and professional. I will recommend them to anyone!

I am so happy with the windows that were installed. The workers were very clean, and I know you’re probably thinking, she’s lying, but really, they did a wonderful job. From start to finish it was everything I had ordered and talked about. Call this company you won’t go wrong. 5 stars for these guys!!

The group at Midwest Windows is very professional and their prices are affordable. I’ve used other companies in prior projects before hearing about Midwest Windows. But it’s safe to say they will be my go to for all my future home improvement needs. Thanks Midwest!

I installed 6 windows working with Corey the pricing was very good , the work men were very nice and friendly they were on time I’m very satisfied with the overall of everything

Thanks again Midwest windows!

They were very professional and installed the windows fairly quickly and cleaned up afterwards. The product looks great and appears to be high quality.

Extremely well-informed staff, fair pricing, and excellent customer service. They offer more than just windows.

Very professional and their price was the most competitive

Good service

From the time I spoke with this company via phone and had the pleasure of meeting my salesman Stanley. My project went without any delays or issues. This company has an awesome lady named LaToya she is Better Than Wonderful! Along with Steve the owner and the two installers Dan and Chris which were extremely professional and great to work with. My neighbors looked at the product and workmanship said they will be calling this company in the spring.

Hands down an Awesome Company to work with!!

Initial quote and measuring was great, price was good and the owner was wonderful to work with. Installation took longer than they thought since there were some issues with one of the install guys. They worked late and the guy who came back to finish install was very quick. Other than the delay and needing to find another time they could come out, it was good. They thoroughly cleaned up and the new windows are great.

I actually reviewed this company on Yelp, Steven came out, patient and personable. He answered every questioned imaginable. His lead installer is “old skool” from “the old country” but knows his business . Just three front windows added the “WOW” factor to my building that I am in the middle of restoring that I am “the envy” of the block💞

Just ordered two more✌🏽

I am beyond grateful.

Initial quote and measuring was great, price was good and the owner was wonderful to work with. Installation took longer than they thought since there were some issues with one of the install guys. They worked late and the guy who came back to finish install was very quick. Other than the delay and needing to find another time they could come out, it was good. They thoroughly cleaned up and the new windows are great.

During a global pandemic and a very difficult pregnancy my representative was beyond helpful and accommodating. From start to finish it was a seamless, professional, and pleasant experience. Installation came very soon after measurements and the process was impeccable. I have already referred 2 others for windows and will continue to do so whenever I know someone in need. This is a great and reliable company with wonderful employees! Even the office staff was friendly and that is far and few!

Top class service… quick response time. Knowledgeable and most of all blew all the competitor prices away

Spending money on windows scared the he** out of me. I didn’t know where to look or who to trust. I found this company by mistake, and it was the BEST mistake that I have made. I had interviewed 3 different window companies and they scared me…SALESMEN! I no longer purchase cars from dealers I go online due to SALESPEOPLE.. Working with Midwest Windows was EASY and Relaxing. They came to my home, measured, gave me OPTIONS and scheduled an install, yeah, I made the commitment during the visit. It surprised me too! I recommend them and I am Extremely happy with my windows and their service. I have additional windows to do and THEY ARE GETTING MY BUSINESS!!

Thanks to the team at midwest windows,very friendly people to work with. they just install 6 windows for me pricing was great. Thanks to Latoya, Corey,Stanley,Kres and Derrick,They all do a great job very please of the work they do.GREAT ,GREAT

Steve is amazing! He will always make sure to go above and beyond for you! It is rare to find someone so passionate to customer satisfaction as well as making sure to always go above and beyond even for the little things. You will not go wrong hiring Midwest Windows!!

During a global pandemic and a very difficult pregnancy my representative was beyond helpful and accommodating. From start to finish it was a seamless, professional, and pleasant experience. Installation came very soon after measurements and the process was impeccable. I have already referred 2 others for windows and will continue to do so whenever I know someone in need. This is a great and reliable company with wonderful employees! Even the office staff was friendly and that is far and few! PRICING WAS UNBEATABLE

Top knotch

Great communication

Installed ahead of schedule

Exceptional customer service and response time. Blew the competitor’s price away… wasn’t even close. I feel extremely lucky to have been informed about Midwest Windows Direct

Midwest Window Direct installed all brand new windows, siding and gutters to one of my properties. They did an excellent job!!!! Steve was very informative and answered all our questions every step of the way. Steve & Midwest Window Direct’s team made sure we were completely satisfied before they finished. Best price around and they delivered on time. They enhanced the curb appeal of my property leaving it picture perfect! Great experience and amazing craftsmanship. I recommend them and will also contract them again on my next property. Thank you! Sam.

July 5,2011 I am very happy with the doors Midwest Windows Direct installed in my home. The installers was on time and very neat with the project. I had work done in the past by other companies and my experience was not as good. Please contact me in the fall I am looking to get some windows done. Thanks! Michael B.

I called and got a estimate for my door. The salesman Raju was sent out to home. He did a good job but the installer was the person who I feel did the best job. Please pass this on to Stanly and let him know how I appreciated the fact he was prompt and neat with my the door he installed. I also think it was really thoughtful that he installed my peep hole onsite because I am really short. Just delightful!!!!!

I bought (20)windows and a Patio Door. They look great! I am so happy with Midwest Windows and the workmanship is amazing. I will call you guys next year i needs new doors….. J Schmidt Naperville,IL

Installers are very acceptable and clean

“It was an all around good experience with this company. Stanley, who put my new picture window in, was professional and really knew what he was doing. I watched in amazement in how he measured and snipped the smallest pieces that fit perfectly in place. Mark, his helper, was making sure Stanley had what he needed and did a good job at cleaning everything up.”

My husband and I recently had our siding and patio doors completed by Midwest Windows. We were exceptionally pleased with the quality of work and the level of professionalism. We had a minor issue which was addressed and rectified in an expeditious manner. Thank you for making our home look brand new.

Steve,

I just wanted to write you and tell you what a good job your crew did in installing the new windows yesterday. The workers were very professional and respectful of our home. I only wished we did it sooner. I would recommend your company to anyone.

We are very happy with our new windows. We had an issue in the beginning but Steve worked with us. Great job! We will be recommending you to family and friends!

Midwest windows was very easy to work with! They always answered the phone when I called with questions, and got back to me very quickly! They put the window in so fast! I was very impressed!

One of the springs broke on my garage door. Called Midwest and Ray came out to repair. It was quick, affordable and now works perfectly. I definitely recommend Midwest and will use them again. You should too!

I replaced my windows, doors and sliding doors couple years before with Midwest Windows and Doors, from Abraham Raju, sales person. He has given good price and excellent service. I am fully satisfied with new doors and windows. Thanks Midwest Doors and windows.