Privacy Policy
Effective Date: August 17, 2026
Midwest Windows, Siding & Doors respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how Midwest Windows, Siding & Doors collects, uses, protects, and shares information obtained through our website, forms, phone calls, email communications, SMS/text messaging program, and other interactions with our company.
By using our website or providing information to Midwest Windows, Siding & Doors, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Submit a contact or quote request form
Request an estimate or consultation
Schedule an appointment
Contact us by telephone, email, or text message
Opt in to receive SMS/text messages
Communicate with us regarding a project
Use other features or services available through our website
Depending on your interaction with us, the information we collect may include:
Name
Email address
Mobile or telephone number
Address
ZIP code
Project information
Appointment information
Communication preferences
Information you provide in messages or inquiries
SMS opt-in information and messaging consent
We may also collect certain information automatically when you visit our website, such as browser type, device information, referring pages, pages visited, and other website usage information through analytics and similar technologies.
2. How We Use Your Information
Midwest Windows, Siding & Doors may use the information we collect to:
Respond to inquiries
Provide requested information
Schedule and confirm appointments
Prepare or coordinate estimates and consultations
Communicate regarding your project
Provide customer service
Follow up on inquiries
Provide information about our products and services
Send promotional communications where appropriate consent has been provided
Operate our SMS messaging program
Improve our website, marketing, products, and services
Analyze website performance and customer interactions
Maintain business and customer records
Comply with applicable legal and regulatory requirements
We use personal information only for legitimate business purposes and in accordance with applicable consent and privacy requirements.
3. Information Sharing and Disclosure
Midwest Windows, Siding & Doors does not sell or rent your personal information.
We may use service providers that assist us with legitimate business functions, such as website hosting, analytics, customer relationship management, communications, scheduling, payment processing, and other services necessary to operate our business.
Information may also be disclosed when required by law or when reasonably necessary to protect our rights, customers, employees, or business.
SMS Privacy and Non-Sharing
We do not share, sell, rent, or provide mobile phone numbers, SMS opt-in information, or messaging consent to third parties or affiliates for marketing or promotional purposes.
Mobile information and SMS consent information will not be shared with third parties or affiliates for their own marketing or promotional use.
4. SMS Messaging Program
When you expressly opt in to receive SMS/text messages, Midwest Windows, Siding & Doors is the sender of those messages.
Program Description
Messages may include:
Inquiry follow-up
Appointment scheduling and confirmations
Project updates
Customer service communications
Promotional offers
Message Frequency
Message frequency varies based on project needs, approximately 5 to 10 messages per month.
HELP Instructions
Reply HELP for assistance.
Opt-Out Instructions
Reply STOP or OPT OUT to unsubscribe from SMS messages at any time.
After you opt out, Midwest Windows, Siding & Doors will send an opt-out confirmation message confirming that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us unless you opt in again.
Rejoining the SMS Program
If you previously opted out and would like to receive SMS messages again, you may opt back in by submitting a new opt-in.
Carrier and Network Disclaimer
Carrier or network issues may delay or prevent message delivery. Wireless carriers are not responsible for delayed or undelivered messages.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and service plan.
If you have questions regarding your text messaging or data plan, please contact your wireless carrier.
Consent
Consent to receive promotional SMS messages is not a condition of purchasing any goods or services from Midwest Windows, Siding & Doors.
5. Email and Marketing Communications
If you receive promotional emails or other marketing communications from Midwest Windows, Siding & Doors, you may opt out of future promotional communications using the unsubscribe instructions provided in the communication or by contacting us.
Opting out of promotional communications does not necessarily prevent us from sending non-promotional communications related to an active inquiry, appointment, project, transaction, or customer service matter where permitted.
6. Your Access to and Control Over Your Information
You may contact Midwest Windows, Siding & Doors regarding the personal information we maintain about you.
Subject to applicable law, you may request to:
Learn what personal information we have about you
Correct or update inaccurate information
Request deletion of certain personal information
Express concerns regarding our use of your information
Update your communication preferences
Opt out of certain future marketing communications
You may contact us using the information provided at the bottom of this Privacy Policy.
7. Data Security
Midwest Windows, Siding & Doors takes reasonable precautions to protect the information you provide to us.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.
Where sensitive information is transmitted through our website, appropriate security measures may be used to protect the transmission of that information.
Access to personal information is limited to employees, contractors, and service providers who require access to perform legitimate business functions, subject to appropriate privacy and confidentiality obligations.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
8. Website Analytics and Technologies
Our website may use cookies, analytics tools, tracking technologies, and similar services to help us understand how visitors use the website and to improve website performance, marketing, and user experience.
These technologies may collect information such as:
Device type
Browser type
Pages viewed
Referring website or source
Approximate geographic information
Time spent on pages
Website interactions
Information collected through these technologies may be used for analytics, website improvement, advertising measurement, and other legitimate business purposes.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or services.
Midwest Windows, Siding & Doors is not responsible for the privacy practices, security, content, or policies of third-party websites or services.
We encourage you to review the privacy policies of any third-party websites you visit.
10. Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, enforce agreements, or satisfy legal and regulatory requirements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
11. Children’s Privacy
Our website and services are intended for homeowners and individuals seeking home improvement products and services and are not directed toward children.
We do not knowingly collect personal information from children through our website for marketing purposes.
12. Changes to This Privacy Policy
Midwest Windows, Siding & Doors may update this Privacy Policy from time to time to reflect changes in our business practices, website, communication programs, or applicable requirements.
When changes are made, the revised Privacy Policy will be posted on this page with an updated effective date.
We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions or concerns regarding this Privacy Policy, our privacy practices, or the SMS messaging program, please contact:
Midwest Windows, Siding & Doors
Phone: (773) 277-2100
Email: info@mymidwestwindows.com
Address: 3256 W Ogden Ave, Chicago, IL 60623
For SMS assistance, reply HELP.
To unsubscribe from SMS messages, reply STOP or OPT OUT.
Please also review our Terms & Conditions for additional information regarding use of our website and SMS messaging program.
